Team Lead – Bothaville

6-month fixed-term contract | Local candidates only

Position

Team Lead (mid-level)

Location

Bothaville, Free State

Contract

Fixed-term, 6 months

Reports to

Regional / Operations Manager

Manages

Local field team: Marketing personnel and Top-Up Agents

Work setting

Field-based, on the ground in Bothaville and surrounding areas

About the role

We are rolling out on-the-ground operations in Bothaville and are looking for a local Team Lead to run the day-to-day activity on site. You will keep operations moving, keep the local team staffed and performing, sort out problems as they come up, and be the go-to person who knows when to act and when to escalate. This role carries real decision-making authority on the ground.

What you will do

• Run daily operations: plan, staff and oversee daily activity in Bothaville; spot problems early and deal with them; keep accurate daily records of activity, incidents and results.
• Lead the team: brief and supervise local staff (marketing personnel and Top-Up Agents); roster and deploy people where they are needed; support and guide the team in the field.
• Resolve conflict: handle disputes between staff, stakeholders or the community fairly, calmly and quickly, and calm tense situations before they grow.
• Make decisions: take initiative and make sound operational calls on the spot, without waiting for instructions from head office.
• Escalate and report: recognise when an issue needs management attention, escalate it promptly, and give clear, factual progress reports.

Who we are looking for

Must have:

• Lives in Bothaville or the immediate surrounding area and knows the local community well.
• Grade 12 / Matric certificate.
• Proven experience as a team leader, supervisor or in field / area operations (2 years or more preferred).
• Experience leading, briefing and managing people.
• A proven ability to resolve conflict calmly and fairly, and to use initiative.
• Speaks Sesotho and English fluently. Afrikaans is a strong advantage.
• A clear, confident communicator who can report accurately.
• Willing to undergo background checks (criminal and credit), with consent.

Advantages:

• Own reliable transport and a valid driver’s licence. The role involves daily travel around Bothaville and surrounding areas.
• A qualification or background in operations, business administration, logistics or community / stakeholder management.
• Existing relationships within the local taxi industry and community structures.

What we offer

• Market-related pay, based on experience.
• A travel allowance for candidates using their own vehicle.
• A 6-month fixed-term contract with a growing operation.

How to apply / nominate a candidate

Please use this link to submit your application or send a short CV and a copy of your Matric certificate to:

• Email: [email protected]
• Closing date: 9 Oct 2026

Applicants must have the legal right to work in South Africa. Only shortlisted candidates will be contacted. If you have not heard from us within two weeks of the closing date, please consider your application unsuccessful.